Marketing and Communications Assistant

Saddle Brook, New Jersey, United States | Full-time


Marketing & Communications Assistant

Reports to: Director of Marketing and Communications



Charity Navigator is looking for a talented individual to join our dynamic team as a Marketing & Communications Assistant in our Saddle Brook, NJ office. Currently, our team is working remotely to comply with CDC guidelines during the pandemic, and as such, this position will be fully virtual in the interim. 

The successful applicant will be enthusiastic and skilled in marketing and communications with a passion for improving the world through work in the nonprofit sector.

The Marketing & Communications Assistant will play a critical role in maintaining and promoting the Charity Navigator brand, and keeping our expansive community, which includes nonprofits, donors and users, and members of the media, informed while spreading our message of impactful philanthropy through our website, blog, social networks, and email audiences. 

If you are an excellent communicator, with content creation and digital marketing experience, we strongly encourage you to apply.


Primary responsibilities include:

  • Digital engagement
    • Create platform-appropriate content (written copy, images, video) and manage a heavy social media calendar
    • Oversee community management across all social channels, responding professionally to mentions and inquiries within one business day that mimics the Charity Navigator brand voice
    • Grow social presence while humanizing the Charity Navigator brand
    • Monitor reporting to inform and improve social strategy
  • Content creation
    • Write, edit, and publish blog content and other web content
    • Draft, design and deploy bi-weekly newsletters
    • Craft conference proposals and presentations
  • Departmental support
    • Monitor and respond to messages channeled through our website’s Contact Us page
    • Assist in preparing internal and external reports, as needed
    • Identify media, conference, and panel opportunities for Charity Navigator
    • Provide assets and make adjustments to deliverables from external agencies
    • Offer editing support on internal and external communications, as needed
    • Special projects and other duties, as assigned 


What we’re looking for:

  • Bachelor’s degree in communications, marketing, or a related field
  • Demonstrated proficiency, including scheduling and analytics, with social platforms, including Facebook, Twitter, Instagram, and LinkedIn
  • Excellent writing, proofreading, and copy-editing skills are a strong requirement
  • A passion for nonprofits and an eagerness to research and share content that will benefit donors and charities
  • Creative thinking and the ability to populate a high volume of new content ideas
  • Ability to work both independently and collaboratively within a small, supportive team is a must, including with outside consultants providing direction when needed


Even better if you have:

  • 1 - 2 years of experience (which can include internships)
  • Experience with social listening and reporting tools, like Meltwater and Sprout Social
  • Familiar with Google Analytics, Google Ads, other Google tools, and SEO
  • Experience working in a project management system, such as Jira
  • Experience with email marketing tools, such as Mailchimp
  • Proficient in graphic design with knowledge of the Adobe Creative Cloud
  • Video production and editing experience
  • Knowledge of HTML and CSS
  • Experience working in a Content Management System (CMS)


 If you resonate with any of the descriptions above, we encourage you to submit your resume and cover letter to apply! 


About us

Charity Navigator is the world’s largest and most-utilized independent charity evaluator. The organization guides informed giving by evaluating the financial health, accountability, and transparency of charities and by providing data about 1.7 million nonprofits, accessed more than 10 million times annually. Charity Navigator does not charge the organizations it evaluates, ensuring unbiased evaluations, nor does it charge the public for this trusted data. As a result, Charity Navigator, a 501(c)(3) public charity itself, depends on support from individuals, corporations, and foundations that believe it provides a much-needed service to America's charitable givers.



This is an exempt position. Salary is paid on a bi-weekly basis in accordance with Charity Navigator’s standard payroll practices for employees



Charity Navigator is proud to offer a competitive benefits package that includes medical, dental, and vision insurance coverage paid time off, paid holidays, and an employer-matched retirement savings plan.


Charity Navigator provides equal employment opportunities to all employees and applicants for employment regardless of their race, color, creed, religion, sex, gender, disability, genetics or any other characteristic protected by federal, state or local law.